Solving the Dilbert Paradox: Be the CEO of Your Domain

August 10, 2010
Tim Whipple, VP Agent Services

Tim Whipple, VP Agent Services, "The Mayor"

Recently I was invited to the Aspen Institute Communications and Society Program Roundtable on Talent Development, where the theme was Solving the Dilbert Paradox. The paradox, in a nutshell, is that while managers claim that their highest priority is the selection, retention and satisfaction of high-quality employees, many of the most talented contributors feel under-appreciated and under-utilized.  And those who are the most passionate about what they do often end up being the most frustrated and dissatisfied with their jobs.

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The “Spirit of And”: Part 2

July 15, 2010
Maynard Webb, CEO

Maynard Webb, CEO

Miracles don’t only happen on the ice—they happen every day in the workplace.

I’ve been lucky enough to experience several in my career. When I went to eBay in 1999 the company was battling some significant technology issues. Many people said I was crazy to join in the midst of such turmoil. Certainly during those dark days at eBay, no one believed it would evolve into the world’s largest online marketplace and transform the world of e-commerce. But the real miracle I witnessed was not eBay’s rise to greatness, but rather the many moments when I saw teams unleash their potential and brilliantly solve what was previously deemed impossible. Read the rest of this entry »


A Comment to USA Today: The Importance of Distinguishing the Good from the Scams

June 30, 2010
Regan Parker, Director of Workforce Innovation and Advocacy

Regan Parker, Director of Workforce Innovation and Advocacy

As the director of Workforce Innovation and Advocacy at LiveOps, a company that provides work at home opportunities to individuals interested in call center type work, I found Jillian Berman’s article “Before Signing Up with Work-at-Home Firm, Check for Red Flags” a good reminder for how to avoid job scams. While Berman has many good points to share for signs of a scam, there are two generalizations made that, in my opinion, unfairly cast legitimate opportunities into the same pool as scams. Read the rest of this entry »


Meritocracy Part 2 – Overcoming the Fear Factor

June 24, 2010
Maynard Webb, CEO

Maynard Webb, CEO

As the CEO of LiveOps, I talk a lot about the opportunity of flexibility for both companies and workers. Flexibility has become a modern day value that everyone wants.

But flexibility comes with a cost. The cost is accountability, which is necessary to gain the opportunity to work where you want, when you want, and how you want. Just as it is in pro sports (http://blogs.liveops.com/2010/06/16/meritocracy-part-1-world-cup-fever/), being managed by outcomes, maintaining an outstanding record, and doing something to get voted onto the team every day is mandatory to make our system work. Read the rest of this entry »


Meritocracy Part 1 – World Cup Fever

June 16, 2010
Maynard Webb, CEO

Maynard Webb, CEO

World Cup fever is here again and I’m more excited than ever — especially because this year I can catch the live games on my smartphone and laptop.  The games are expected to get more online coverage than any major sporting event, and while fans across the planet are going ballistic monitoring matches, results, and statistics, I can’t help but think: why can’t work be more like this?

I’m not talking about the obvious good stuff — the energy, the teamwork, the camaraderie — I’m talking about the way the World Cup works.  The event, like all athletic activities, represents a meritocracy at its finest. Read the rest of this entry »


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