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	<title>Comments for LiveOps Blogs</title>
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	<description>Contact Centers, Call Center Outsourcing, and Cloud Computing Blog</description>
	<lastBuildDate>Fri, 17 Jun 2011 20:01:14 +0000</lastBuildDate>
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		<title>Comment on When Your Customers Really Need to Talk to Someone by Tim Whipple</title>
		<link>http://blogs.liveops.com/2011/06/17/when-your-customers-really-need-to-talk-to-someone/#comment-3949</link>
		<dc:creator><![CDATA[Tim Whipple]]></dc:creator>
		<pubDate>Fri, 17 Jun 2011 20:01:14 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.liveops.com/?p=496#comment-3949</guid>
		<description><![CDATA[Matt, this is topic is very timely now that we are into hurricane season.  Did you know that since LiveOps has been working with insurance providers specifically on First Notice of Loss (FNOL) claims, we’ve identified 3,000 agents who have identified themselves as having FNOL experience or who have a clear understanding of what it takes to handle these calls? They are all very interested and ready to working with these callers when the first storm strikes. And for the record I agree with you: after catastrophic events, people tend to want to talk to other live people when filing their insurance claims.]]></description>
		<content:encoded><![CDATA[<p>Matt, this is topic is very timely now that we are into hurricane season.  Did you know that since LiveOps has been working with insurance providers specifically on First Notice of Loss (FNOL) claims, we’ve identified 3,000 agents who have identified themselves as having FNOL experience or who have a clear understanding of what it takes to handle these calls? They are all very interested and ready to working with these callers when the first storm strikes. And for the record I agree with you: after catastrophic events, people tend to want to talk to other live people when filing their insurance claims.</p>
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		<title>Comment on Work is Moving to the Cloud by Tim Whipple</title>
		<link>http://blogs.liveops.com/2011/06/07/work-is-moving-to-the-cloud/#comment-3862</link>
		<dc:creator><![CDATA[Tim Whipple]]></dc:creator>
		<pubDate>Thu, 09 Jun 2011 01:12:40 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.liveops.com/?p=487#comment-3862</guid>
		<description><![CDATA[I agree. It’s no longer a question of will work move to the cloud, it’s a question of when, and for many companies and some government entities it’s now. Just look at our own workforce in the cloud that has been successfully active and growing for ten years with more than 20,000 home-based independent business owners.]]></description>
		<content:encoded><![CDATA[<p>I agree. It’s no longer a question of will work move to the cloud, it’s a question of when, and for many companies and some government entities it’s now. Just look at our own workforce in the cloud that has been successfully active and growing for ten years with more than 20,000 home-based independent business owners.</p>
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		<title>Comment on Solving the Dilbert Paradox: Be the CEO of Your Domain by kare Anderson</title>
		<link>http://blogs.liveops.com/2010/08/10/solving-the-dilbert-paradox-be-the-ceo-of-your-domain/#comment-3504</link>
		<dc:creator><![CDATA[kare Anderson]]></dc:creator>
		<pubDate>Tue, 17 May 2011 23:14:21 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.liveops.com/?p=297#comment-3504</guid>
		<description><![CDATA[Tim
What a heart-felt, specific testimonial to you and to LiveOps - priceless and probably why multi-talented you have stayed at LifeOps - because it remains a place where you can put our passion to work and make the work better for others as Sandy attests]]></description>
		<content:encoded><![CDATA[<p>Tim<br />
What a heart-felt, specific testimonial to you and to LiveOps &#8211; priceless and probably why multi-talented you have stayed at LifeOps &#8211; because it remains a place where you can put our passion to work and make the work better for others as Sandy attests</p>
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		<title>Comment on Clouds: A Brief Reflection on the Inflection Point by transcribe</title>
		<link>http://blogs.liveops.com/2011/03/31/clouds-a-brief-reflection-on-the-inflection-point/#comment-2772</link>
		<dc:creator><![CDATA[transcribe]]></dc:creator>
		<pubDate>Tue, 12 Apr 2011 11:57:28 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.liveops.com/?p=452#comment-2772</guid>
		<description><![CDATA[Very well written post indeed! cloud computing is very much in business.]]></description>
		<content:encoded><![CDATA[<p>Very well written post indeed! cloud computing is very much in business.</p>
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		<title>Comment on Work 2.0 – What We All Can Learn from Newark, NJ by Kya</title>
		<link>http://blogs.liveops.com/2011/03/10/what-we-all-can-learn-from-newark-nj/#comment-2422</link>
		<dc:creator><![CDATA[Kya]]></dc:creator>
		<pubDate>Fri, 11 Mar 2011 02:49:11 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.liveops.com/?p=407#comment-2422</guid>
		<description><![CDATA[This is truly inspiring.  I grew up in Camden, New Jersey, but had the opportunity to leave and see what the world had to offer.  Camden, New Jersey is in need of help.  I am an agent and recently helped my mother who is 58 on a fixed income begin her business as an independent agent.  Although becoming an agent may be easy for some us, there are people that aren&#039;t as computer savy or just need some guidance to get started.  It was truly gratifying to help my mother start and I would love to help guide others who think they could never do this.

Congratulations on starting with Newark!  There is more to come]]></description>
		<content:encoded><![CDATA[<p>This is truly inspiring.  I grew up in Camden, New Jersey, but had the opportunity to leave and see what the world had to offer.  Camden, New Jersey is in need of help.  I am an agent and recently helped my mother who is 58 on a fixed income begin her business as an independent agent.  Although becoming an agent may be easy for some us, there are people that aren&#8217;t as computer savy or just need some guidance to get started.  It was truly gratifying to help my mother start and I would love to help guide others who think they could never do this.</p>
<p>Congratulations on starting with Newark!  There is more to come</p>
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